For fastest response, email us at firstname.lastname@example.org. Our general fax number is: (651) 964-3499.
To see the rules for the HealthyWage Step Challenge, go here.
It's fun and effective! You win individually when you reach your personal step goal, but getting moving as a team means you keep on track and encourage each other to reach your goals! Cash prizes for reaching achievable goals makes the challenge super fun. If you achieve your goal of increasing your daily steps by 25%, you win!
Healthywage has a "no-lose" guarantee: if more than 75% of participants are successful, HealthyWage guarantees all of the winners will receive at least their entry fee back.
Absolutely! The HealthyWage Step Challenges are the best way to get active with your friends. Get moving together, reach your goals individually, and make a few bucks at the same time! Plus, it's the more the merrier: more participants means a bigger pot!
The HealthyWage Step Challenges are all about participants striving to improve their daily step counts. Each individual will have a goal that is 25% higher than their personalized starting point. Each participant puts money into the pot, and at the end of the challenge that money (less 25% administration fee and any uncollected fee installments) is split among all successful participants! The bigger the challenge, the bigger the pot!
It's easy - our system will look at your past 45 days of steps, place them in order from lowest to highest, and then choose the middle number (or median*) and add 25%.
If there is not enough data, your goal will be 10,000 steps per day. In order to have enough data, you must have at least 10 days with at least 4,000 steps per day within the past 45 days.
Want to know what your goal will be? You'll calculate it before registering for the challenge. Visit your challenge registration page to get started!
*Median is not the same as "average" or "mean." Instead, it is the middle datapoint from a set of numbers that are arranged in order from smallest to largest.
Smart Phone or Fitbit
For automatic syncing with HealthyWage, you need (1) a smart phone or a Fitbit tracking device, and (2) the free Fitbit app (this app uses your phone OR device to track steps). During HealthyWage registration, you will connect your app to HealthyWage for automatic syncing. It's easy...and fun.
It's easy! You'll do it at the same time you set your step goal! Visit your registration page to get started!
Use your phone to track your steps while you are without your regular device. Once you have a new device, or have found your old one, just reconnect. Our system will automatically take the steps from the device that has the highest number of steps for those days when your device was not connected.
We police cheating aggressively. If we determine that someone has cheated, they will be removed from the program immediately and not eligible for prizes.
That depends on how many people sign up. The more participants, the larger the pot!
The pot is split evenly between all successful participants. For example, if there are 14 winning participants, all 14 winners will split the pot evenly.
If you are invited by a friend or family member who is taking part in a HealthyWage Step Challenge, you are more than welcome to join in! If you don't know anyone taking part, you can either suggest the challenge to your employer or take part in a Public Challenge, Team Challenge, or HealthyWager.
Unless otherwise stated, the HealthyWage Step Challenges are available only to healthy people in the United States, Canada, Australia and the UK. Void where prohibited.
In this challenge, teams are strictly for fun and a little extra motivation. You will be placed on a team either based on how you sign up or we will place you on a team before the challenge starts. Teams can be as big as 100 people (depending on the specifics of your challenge), and your teammates will be there to share tips and cheer you on. You will win individually based on whether or not you successfully reach your personal step goal.
Ask them to visit the Step Challenge sign up page, as promoted on posters and/or emails in your organization. They'll need to use this link to take part. After they register, they will then choose your team from a list.
Don't worry, we've got someone for that! Our Chief Fun Officer will work with you to make sure you are on a complete team. Once you're signed up, email email@example.com and just ask for assistance. You will be matched with a team no later than 2 weeks into the challenge (but get stepping right from the start!). Remember: teams are just for fun! You will win the challenge on an individual basis. You can find out more about the Team Formation Process here.
You can, but you don't need to. Just let them know that they need to register online at the challenge sign up page. After they register, they will arrive at a page with a list of teams and will be able to choose your team from the list.
No, but the longer you wait after the contest starts, the less time you'll have to count your steps!
A team can be changed within the first two weeks of the challenge. After two weeks, teams are locked and your team can not be changed (exception: if you sign up later than two weeks into the challenge, your team will remain unlocked for a week).
Absolutely. You can participate in up to 10 challenges at the same time! So double-up, even triple-up to maximize your winnings for the same weight loss!
*Note on participating in multiple step challenges:
Because the goal of the step challenge is a 25% increase over your current daily step count, you may have different step goals for each challenge that you join, as your step average increases accordingly.
If you have trouble syncing please visit the Fitbit support pages to troubleshoot.
If someone on your team doesn't sync their device, that's okay—since teams are just for fun, your teammates step count will not have any effect on if you win the challenge or not. But, to have the best challenge experience, tell them to step up their game (pun intended)!
Yes! Your steps will count up until 11:59 pm in your local time zone. Please note that steps taken during the challenge period must be synced no later than 72 hours after the challenge ends. Steps synced beyond this will not be counted toward your goal.
The green, yellow and red challenge success indicators let you know how on-track you are toward achieving your challenge step goal! We calculate how many steps you have taken and how many steps you need to hit to see if you and your team are on track to win. If you have a green dot - you are totally on track. If you have a yellow dot - you are not too far off track but you need to step up your game. If you have a red dot - you need to get to steppin’ because your team is counting on you!
You would have to contact us with confirmation from a doctor stating you are unable to perform the actions required to complete the challenge. Once this is confirmed, we will postpone your challenge.
No. Only individuals over the age of 18 are allowed to participate.
Only with advanced doctor approval. Contact us to discuss this before signing up.
HealthyWage is committed to protecting the security of your personal information, including payment information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, and disclosure. For example, all participant data is collected and transmitted over secured connections using 256-bit encryption. All pages on the HealthyWage website are served over SSL. All payment data is handled following rigorous Payment Card Industry (PCI) standards set by VISA, MasterCard, and American Express. We process payments via a highly reputable third-party payment processor and never store your sensitive payment information on our own system.
If you selected to pay in installments (as opposed to one single payment), your account will be charged every month. Any challenge not paid in full by 3 weeks before its end date will have any remaining owed payments processed at that time.
Part of our job is to prevent you from giving up, so you can't quit -- there are absolutely no cancellations or
refunds. HealthyWage will suspend your challenge if you are pregnant.
There are ways we can back-date your steps. Call or email us to see how we can help you get your steps counted! Please note you must contact us within 72 hours of the challenge end date for assistance.
Please see the Payouts and Points FAQs here.