You can choose PayPal or a paper check.
Note: There is a processing fee for a paper check of $7.00. If you choose Paypal, Paypal will charge a fee of 2.9% + .30 cents, except in special circumstances when HealthyWage pays the fee (e.g., Team Challenge Reimbursement Prize).
If you choose check payment, you will receive your check one to three weeks after you request a payout
If you choose PayPal, your payment will process in two to five business days.
If your check has not arrived within three weeks of the date of your payment request, please contact firstname.lastname@example.org.
You should see your PayPal payment no later than 5 business days from the date of your payout request.
If you do not see it, please contact email@example.com.
Note: If your PayPal email address is different than the email address associated with your HealthyWage account, or if you change your HealthyWage account email address after your initial registration, your payout could be delayed by a few days. This is a security measure done for your protection.
The HealthyWage Paypal payment should be reflected in your Paypal balance almost immediately after HealthyWage processes it. To view all transactions and activity, log in to your PayPal account and check your recent activity. For more commonly asked questions for your PayPal account, please go here.
No. For security reasons we can not allow you to edit information once uploaded. Please email firstname.lastname@example.org if you need to correct an address.
Absolutely! Sign up for a new challenge before requesting a payout to automatically use your points! Check out the list of current challenges!
You cannot do this yourself, but we can help. Send an email to email@example.com.
Your HW Points will be added to your account the evening of the challenge announcement (you can request a cash payout immediately after that if you would like). You should also receive an email the evening of the announcement confirming that the points have been added to your account. If you don’t see this email, please check your spam folder.
After winning a challenge you earn HW Points. HW Points are worth $1 (U.S.) each and can be redeemed as cash or used to join another challenge.
For example: if you win a challenge and earn 500 HW Points, you can immediately cash out the points or you can apply the points to the cost of a new challenge. Or a little bit of each!
It’s super easy. If you’ve won a challenge, you will receive multiple emails with links to the HW Points section of your HealthyWage account. You can also view your HW Points anytime by clicking the three dots on the upper right corner of your dashboard (on the HealthyWage website) and then selecting “HW Points.”
Your HW Points will expire after 12 months of inactivity.