For fastest response, email us at email@example.com. Our general fax number is: (651) 964-3499.
To see the rules for the HealthyWage Step Challenge, go here.
It's fun and effective! Getting moving as a team means you keep on track and encourage each other to reach your goals! Cash prizes for reaching achievable goals makes the challenge super fun. If your team achieves their goal of increasing their daily steps by 25%, your team wins!
Healthywage has a "no-lose" guarantee: if more than 75% of participating teams are successful, HealthyWage guarantees all teammates on successful teams will receive at least their entry fee back.
Absolutely! The HealthyWage Step Challenges are the best way to get active with your friends. Get moving together and make a few bucks at the same time! Plus, it's the more the merrier: more teams means a bigger pot!
The HealthyWage Step Challenges are all about teams striving to improve their daily step counts. Each individual (and therefore each team) will have a goal that is 25% higher than their personalized starting point. Each team puts money into the pot, and at the end of the challenge that money (less 25% administration fee and any uncollected fee installments) is split among all members of the winning teams! The bigger the challenge, the bigger the pot!
It's easy - our system will look at your past 45 days of steps, place them in order from lowest to highest, and then choose the middle number (or median*) and add 25%.
If there is not enough data, your goal will be 10,000 steps per day. In order to have enough data, you must have at least 10 days with at least 4,000 steps per day within the past 45 days.
Want to know what your goal will be? You'll calculate it before registering for the challenge. Visit your challenge registration page to get started!
*Median is not the same as "average" or "mean." Instead, it is the middle datapoint from a set of numbers that are arranged in order from smallest to largest.
Your team's step goal is the sum of each teammate's Challenge Step Goal, which is 25% greater than their starting step count. See the table below for an example:
Daily Step Goal
Challenge Step Goal
(Daily Step Goal x 30 days)
Team Challenge Step Goal: Sum of each teammate's Challenge Step Goal
If one member is short steps, another member may be able to make up the difference. As long as the Team Total Steps is greater than or equal to the Team Challenge Step Goal, the team will win!
Smart Phone or Fitbit
For automatic syncing with HealthyWage, you need (1) a smart phone or a Fitbit tracking device, and (2) the free Fitbit app (this app uses your phone OR device to track steps). During HealthyWage registration, you will connect your app to HealthyWage for automatic syncing. It's easy...and fun.
It's easy! You'll do it at the same time you set your step goal! Visit your registration page to get started!
We police cheating aggressively. If we determine that someone has cheated, they will be removed from the program immediately and not eligible for prizes.
That depends on how many people sign up. The more participants, the larger the pot!
The pot is split evenly between all teammates of winning teams regardless of team size. For example, if there are two winning teams and Team A has 9 teammates and Team B has 5 teammates, all 14 winners will split the pot evenly.
If you are invited by a friend or family member who is taking part in a HealthyWage Step Challenge, you are more than welcome to join in! If you don't know anyone taking part, you can either suggest the challenge to your employer or take part in a Public Challenge, Team Challenge, or HealthyWager.
Unless otherwise stated, the HealthyWage Step Challenges are available only to healthy people in the United States, Canada, Australia and the UK. Void where prohibited.
Yes, these are team-based step challenges—we've found that having a team is a great way to stay motivated. You can have your family, friends or co-workers on your team. If you don't have a complete team, don't worry—we will match you up with new friends when the contest starts (we make sure everyone is on a team). If you'd prefer to compete on your own, you might want to check out HealthyWager, our personal game.
Ask them to visit the Step Challenge sign up page, as promoted on posters and/or emails in your organization. They'll need to use this link to take part. After they register, they will then choose your team from a list.
Don't worry, we've got someone for that! Our Chief Fun Officer will work with you to make sure you are on a complete team. Once you're signed up, email firstname.lastname@example.org and just ask for assistance. You will be matched with a team no later than 2 weeks into the challenge (but get stepping right from the start!).
You can, but you don't need to. Just let them know that they need to register online at the challenge sign up page. After they register, they will arrive at a page with a list of teams and will be able to choose your team from the list.
No, but the longer you wait after the contest starts, the less time you'll have to count your steps!
A team can be changed within the first two weeks of the challenge. After two weeks, teams are locked and your team can not be changed (exception: if you sign up later than two weeks into the challenge, your team will remain unlocked for a week).
Absolutely. You can participate in up to 10 challenges at the same time! So double-up, even triple-up to maximize your winnings for the same weight loss!
*Note on participating in multiple step challenges:
Because the goal of the step challenge is a 25% increase over your team's current daily step count, you may have different step goals for each challenge that you join, as your step average increases accordingly.
No! You may have anyone on your team. The contest is great for families or friends to work together.
If you have trouble syncing please visit the Fitbit support pages to troubleshoot.
Yes! Your steps will count up until 11:59 pm in your local time zone.
If someone on your team doesn't sync their device, that's okay—we will count their steps as 0 for purposes of computing your team's average step count. You can still achieve the team goal, if the rest of the team steps up its game (get it?!).
The green, yellow and red challenge success indicators let you know how on-track you are toward achieving your challenge step goal! We calculate how many steps you have taken and how many steps you need to hit to see if you and your team are on track to win. If you have a green dot - you are totally on track. If you have a yellow dot - you are not too far off track but you need to step up your game. If you have a red dot - you need to get to steppin’ because your team is counting on you!
Your company may provide a discount on registration; some companies choose to cover part of the cost for employees who participate, just like WW at Work. Ask your HR department if they are covering part of the cost for the HealthyWage program.
You would have to contact us with confirmation from a doctor stating you are unable to perform the actions required to complete the challenge. Once this is confirmed, we will postpone your challenge.
No. Only individuals over the age of 18 are allowed to participate.
Only with advanced doctor approval. Contact us to discuss this before signing up.
No! You and your teammates can live in different parts of the country or even the world!
HealthyWage is committed to protecting the security of your personal information, including payment information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, and disclosure. For example, all participant data is collected and transmitted over secured connections using 256-bit encryption. All pages on the HealthyWage website are served over SSL. All payment data is handled following rigorous Payment Card Industry (PCI) standards set by VISA, MasterCard, and American Express. We process payments via a highly reputable third-party payment processor and never store your sensitive payment information on our own system.
If you selected to pay in installments (as opposed to one single payment), your account will be charged every 30 days. Please note payments are processed exactly 30 days apart and will not occur on the same date of each month.
Part of our job is to prevent you from giving up, so you can't quit -- there are absolutely no cancellations or
refunds. HealthyWage will suspend your challenge if you are pregnant.
There are ways we can back-date your steps. Call or email us to see how we can help you get your steps counted!
Please see the Payouts and Points FAQs here.