The list of Frequently Asked Questions below are provided by HealthyWage. If you have any questions, please contact HealthyWage in one of the following ways:
For fastest response, email: info@healthywage.com.
Customer support: (888) 636-3832.
HealthyWage specializes in fun and exciting weight loss challenges with large employers across the United States. Using cash prizes as incentive for weight loss, HealthyWage has helped over 200,000 individuals in the U.S. lose weight and win money for their success.
To see the rules for the Jackpot Challenge, go here.
It's a lot of fun...And it works! Losing weight as a team means you keep on-track and encourage each other to reach your weight loss goals. There’s also the excitement of cash prizes for reaching achievable goals. If you or your team team achieves 6% weight loss, you get an equal cut of the jackpot! Not to mention the health benefits. Participants in HealthyWage's contests have lost hundreds of thousands of pounds in the last few years. Teams are forming now! You must be associated with a participating employer.
Only U.S. LabCorp employees are eligible to participate. The challenge is a great way to lose weight with your coworkers. Lose 6% with your team or individually and win!
The LabCorp Ultimate Weight Loss Challenge is all about teams striving to lose 6% of their total team body weight. Registration is free and at the end of the challenges all members of those successful teams will win a share of the prize pot!
The challenge is COMING SOON! The challenge is tentatively scheduled to begin later this summer but please check the Challenge's page on our website for more details and for the exact dates when it will go live.
This challenge is free for everyone who registers!
No problem! Visit the LabCorp registration website at: https://www.healthywage.com/jackpot/labcorp and then click the “Join The Challenge” button. In the pop-up window, click the link that says “Already have an account? Sign In”. In the next window click the link that states, “Did you forget your username or password? Click here to retrieve it.” You will then be taken through the retrieval process. You can also contact HealthyWage support for further assistance at info@healthywage.com or (888) 636-3832.
The LabCorp Ultimate Weight Loss Challenge is based on team support and motivation, which provides accountability and success. To make it lots of fun, each week we provide you with tips and tricks to help you and your team stay on track. We also have fun games every few weeks!
No, you can participate on your own but we've found that having a team is a great way to stay motivated. Create your own team with your coworkers on your team. Or if you don't have a team, HealthyWage can match you up with new friends when the contest starts
Yes, that's the fun of it! The minimum number of team members is one and the maximum is nine. When you register for the challenge you can either join an existing team, or you can be the Captain of your own team. Once you have reached your desired team size, mark your team as "Invite Only" to stop others from joining.
Ask them to visit the Challenge sign up page. After they register, they will then choose your team name from a list.
You can, but you don't have to. Just tell them the name of your team and let them know that they need to register online at the Challenge sign up page. After they register, they will see a page with a list of teams and will be able to choose your team from the list.
In order to give all participants the same amount of time to succeed and meet their individual goal, there is a five day window to weigh-in at the beginning of the challenge.
Yes! Only U.S. LabCorp employees are eligible to participate, including U.S. team members at LabCorp subsidiaries. You will only be competing against other LabCorp employees.
As the services agreement is a relationship between the participant and HealthyWage, employment status will have no impact on your eligibility to participate in a challenge. If you (or any of your teammates) separate from LabCorp during the challenge you are able to continue participating.
Yes—twice: once at the beginning of the challenge (anytime on or after the start date) and once at the end (within two weeks before, or on, the end date).
NOTE - Final weigh-in verifications must be measured by 11:59 PM PT on the last day of your challenge.
It's super easy -- you have two options:
We take the average of each team member's weight loss percentage. To calculate your individual weight loss percentage, take the number of pounds you have lost divided by your starting weight.
If someone on your team doesn't get a weigh-out, that's okay-but we will count their weight loss as 0% for purpose of computing your team's average weight loss. But please note, all members must get an initial weigh-in.
Yes. In order to encourage healthy weight loss, we only count weight loss up to 16.59% per person. Any individual weight loss beyond 16.6% does not count for the challenge. So, the winning teams are the ones where each team member gets closest to the cap. Note: it is okay to lose more than 16.6%, (you won't be disqualified) but any extra weight you lose above 16.6% will not be counted toward your team's weight loss average for the challenge.
Ribbons are a fun way to keep track of your effort and achievements, and research shows that you're more likely to lose weight if you divide your goals into mini-goals. The Ribbons take this concept to another level by making the mini-goals social (people can see when you earn a Ribbon) and fun. You can earn Ribbons for taking certain actions and for achieving specific milestones throughout the challenge. Ribbons are not required, but they are important because they improve your odds of success. Other ways to collect ribbons are by being a Weight Watchers member or by completing individual mini-challenges (there are six in all).
Yes! There will be six mini-challenges throughout the challenge. We told you this was going to be fun! In an effort to help motivate you in reaching your weight loss goals, we'll be introducing six fun and unique games that will not only be effective in keeping you on track, but will also add even more excitement to the challenge!
No. But you can sign up if you've recently had your baby, if your doctor says it's okay.
You cannot participate if you are you planning to have bariatric surgery. If you're currently taking weight loss pills / supplements, please email HealthyWage at info@healthywage.com to confirm approval.
Yes, but please consult your doctor before participating in any type of weight loss or exercise activity.
No! You and your teammates can live in different parts of the country!
HealthyWage is committed to protecting the security of your personal information, including payment information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, and disclosure. For example, all participant data is collected and transmitted over secured connections using 256-bit encryption. All pages on the HealthyWage website are served over SSL. All payment data is handled following rigorous Payment Card Industry (PCI) standards set by VISA, MasterCard, and American Express. We process payments via a highly reputable third-party payment processor and never store your sensitive payment information on our own system.
HealthyWage is required to report taxes for winnings over $600. If you are unsure of the tax procedure please consult a tax expert.
We believe strongly that an important part of the service we provide is a negative reinforcement that helps you avoid procrastinating and quitting, which would be undermined if you could simply change your mind or find an excuse to quit. Moreover, our pricing is based on actuarial models that assume no refunds. There are no exceptions except in rare, evidence-documented medical situations-email accounting@healthywage.com if that applies.
No. Your weight is private and not shared. No one else will see your actual weight. Only your percentage of weight loss will be visible to other participants.