For fastest response: email us at firstname.lastname@example.org.
Gyms and HealthyWage members can call support at (888) 636-3832.
Our general fax number is: (651) 964-3499.
To see the rules for the WW Challenge, go here.
It’s a lot of fun!...and it works! Losing weight as a team means you keep on-track and encourage each other to reach your weight loss goals. There’s also the excitement of cash prizes for reaching achievable goals. If your team achieves 6% weight loss, you get an equal cut of the jackpot! Not to mention the health benefits. Participants in HealthyWage's contests have lost hundreds of thousands of pounds in the last few years. Teams are forming now! You must be associated with a participating employer.
You don’t need to be a Weight Watchers member to join the challenge. But you will get special benefits for being a member. You’ll get the extra help you need to reach your weight-loss goals, plus 24/7 expert chat support and access to digital tools. Additional content and tips for healthy living, thousands of delicious recipes, and more, are also included in your WW membership. Sign-up for WW any time during the challenge to unlock challenge features that non-members will not get!
Absolutely! The challenge is the best way to lose weight with your co-workers. Lose weight together and make a few bucks at the same time! Plus, more teams means a bigger jackpot!
The WW Challenge is all about teams striving to lose a 6% average of their total team body weight. Each team puts money into the pot, and at the end of the challenge that money (less 25% administration fee and any uncollected fee installments) is split among all members of those successful teams! The more participants in the challenge, the bigger the jackpot!
The pot is split evenly between all teammates of winning teams regardless of team size. For example, if there are two winning teams and Team A has 9 teammates and Team B has 5 teammates, all 14 winners will split the pot evenly.
HealthyWage has a "no-lose" guarantee. If more than 75% of participating teams are successful, HealthyWage guarantees all successful participants will receive at least their money back.
The company that organized your Challenge sets the dates. Please check the Challenge’s page on our website.
The entry fee varies from employer to employer; the ordinary employee fee is $20/month for three months (or $60 all at once) for each member of your team, but your employer may be covering part of this cost. The entry fee is used to fund the cash prize jackpot – the more players, the larger the prizes available!
If you selected to pay in installments (as opposed to one single payment), your account will be charged every 30 days. Please note payments are processed exactly 30 days apart and will not occur on the same date of each month.
The WW Challenge is based on team support and motivation, which provides accountability and success. To make it lots of fun, each week we provide you with tips and tricks to help you and your team stay on track. We also have fun games every few weeks!
Sign-up for WW any time during the challenge to unlock challenge features that non-members do not get! You’ll get the extra help you need to reach your weight-loss goals, plus 24/7 expert chat support and access to digital tools along with additional content and tips for healthy living. Being a WW member is a great addition to joining the challenge.
Yes, this is a team-based weight loss challenge—we've found that having a team is a great way to stay motivated. You can have your co-workers on your team. If you don't have a complete team, don't worry—we will match you up with new friends when the contest starts.
Yes, that's the fun of it! When you register for the challenge you can either join an existing team, or you can be the Captain of your own team of four to nine participants. Once you have reached your desired team size, mark your team as "Invite Only" to stop others from joining.
Ask them to visit the Challenge sign up page promoted on posters and/or emails in your organization. They'll need to use the link shown to take part. After they register, they will then choose your team from a list.
You can, but you don't need to. Just tell them the name of your team and let them know that they need to register online at the Challenge sign up page. After they register, they will see a page with a list of teams and will be able to choose your team from the list.
Don't worry, we've got a guy for that! Our Chief Fun Officer will work with you to make sure you are on a complete team. Once you're signed up, email email@example.com and just ask for assistance. If you've got one or two others signed up with you, we'll also make sure you stay together! Teams will be locked and no changes will be allowed two weeks after the challenge start date (if you sign up later than that, your team will remain unlocked for a week), so make sure you let us know right away if you need help!
No, but the longer you wait after the contest starts, the less time you'll have to lose weight!
Yes! Get involved with your co-workers and have a great time losing weight!
We want to keep the Challenge fair! We ask you to weigh in either by uploading a photo of your WW tracker or a video just twice: once at the beginning (any time on or after the start date) and once at the end (within two weeks before, or on, the end date) of the program. Plus, if you weigh in weekly (no verification needed), you get additional ribbons.
There are two easy ways:
1. Upload a photo of your WW tracker
2. Or get verified at home by making a private weight verification video following these instructions.
We take the average of each team member's weight loss percentage, rounded to the nearest tenth (for example 5.1743% would be rounded to 5.2%). To calculate your individual weight loss percentage, take the number of pounds you have lost divided by your starting weight.
If someone on your team doesn't get a weigh-out, that's okay— but we will count their weight loss as 0% for purposes of computing your team's average weight loss. But please note, all members must get an initial weigh-in.
Yes. In order to encourage healthy weight loss, we only count weight loss up to 16.59% per person. Any individual weight loss beyond 16.6% does not count for the challenge. So, the winning teams are the ones where each team member gets closest to the cap. Note: it is okay to lose more than 16.6%, (you won't be disqualified) but any extra weight you lose above 16.6% will not be counted toward your team's weight loss average for the challenge.
Ribbons are a fun way to keep track of your effort and achievements, and research shows that you're more likely to lose weight if you divide your goals into mini-goals. The Ribbons take this concept to another level by making the mini-goals social (people can see when you earn a Ribbon) and fun. You can earn Ribbons for taking certain actions and for achieving specific milestones throughout the challenge. Ribbons are not required, but they are important because they improve your odds of success. Other ways to collect ribbons are by being a Weight Watchers member or by completing individual mini-challenges (there are six in all).
"Team" ribbons will also be awarded for teams achieving certain weight loss and challenge milestones together (like mini-challenges). For the purposes of team aggregate ribbon counts, team ribbons will only count one time toward the team total, even though they are awarded to each individual on the team. For example, a team of 5 may be awarded the 4% Weight Loss ribbon. Each individual on the team (5) will receive this ribbon and it will count toward their personal ribbon total, however only 1 ribbon will be counted in the team ribbon count (not 5).
Yes! There will be six mini-challenges throughout the challenge.
No. But you can sign up if you've recently had your baby, if your doctor says it's okay.
Your challenge is suspended the minute you think you might be pregnant -- just let us know. You have 60 days after that to supply proof of pregnancy from your clinic/doctor. You may resume your challenge once you are cleared by your doctor to participate again.
You cannot participate if you are planning to have bariatric surgery. Contact us to discuss this before signing up.
Yes, but please consult with your doctor before participating in any type of weight loss or exercise activity.
No! You and your teammates can live in different parts of the country!
HealthyWage is committed to protecting the security of your personal information, including payment information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, and disclosure. For example, all participant data is collected and transmitted over secured connections using 256-bit encryption. All pages on the HealthyWage website are served over SSL. All payment data is handled following rigorous Payment Card Industry (PCI) standards set by VISA, MasterCard, and American Express. We process payments via a highly reputable third-party payment processor and never store your sensitive payment information on our own system.
HealthyWage is required to report taxes for winnings over $600. If you are unsure of the tax procedure please consult a tax expert.
HealthyWage will only issue refunds before the start date of the challenge or in cases where medical issues or pregnancy prevent you from continuing the program.
No. Your weight is private. No one else will see your actual weight (not even your employer). Only your percentage of weight loss will be visible to other users.