Team Challenge FAQ

Click here for deadlines and details.

Contact us

For fastest response: email us at
Gyms and HealthyWage members can call support at (888) 636-3832.
Our general fax number is: (651) 964-3499.


To see the rules for the Team Challenge go here.

Why should I join?

Because it works and it's a lot of fun! Team weight loss is exciting and effective because it harnesses the power of positive peer pressure, the excitement of achieving goals with teammates, and the thrill of competition and big cash prizes. Participants in the contests have lost hundreds of thousands of pounds in the last two years. Teams forming now!

How does it work?

The Team Challenge is a three-month weight loss challenge in which teams of five compete to win cash prizes (more than $20,000 for every challenge—details here).  The winning team is the one that loses the greatest weight percentage during the contest.  You can also win $100 prizes from your employer for drawings from among the participants who have achieved at least 6% weight loss. The number of $100 drawings increases with the number of employees who sign up.  You can also win hundreds of dollars in additional prizes in the mini-challenges.  We make sure there are bunches of prizes and excitement to make weight loss rewarding.

How much does it cost?

The entrance fee varies from employer to employer; the ordinary employee fee is $24/month for three months (or $70 all at once) for each member of your team.  The entrance fee allows you to compete for the cash prizes (more than $20,000 per challenge—details here).

Can I participate if my company is not involved?

The Team Challenge is open to everyone! Sign up now!

If your employer is not involved, make sure to select "independent" when asked the name of your company during registration.

How do you help me stay on track during the twelve week contest?

The Team Challenge is based on team support and motivation, which provides accountability and success. To make it lots of fun, each week, we provide you with tips and tricks to help you and your team stay on track. We also have weekly challenges with prizes for the winning teams!

Do I need a team of five?

Yes, it's a team-based weight loss challenge. You can have your family, friends or co-workers on your team. If you don't have a team of five, don't worry, we will match you up with new friends when the contest starts (we make sure everyone is on a team).

I formed a team; how do my friends and family join my team?

Ask them to visit the Team Challenge. After they register, they will choose your team from a list.

Do I need to send my friends and family an invitation through your website?

No. Just let them know that they need to register online at the Team Challenge page. After they register, they will arrive at the page with a list of teams and will be able to choose your team from the list.

Is there a deadline for registering, adding teammates and weighing-in at the beginning of the contest?

No, but the longer you wait after the contest starts, the less time you'll have to lose weight!

Can I participate in the HealthyWager at the same time as the Team Challenge?

Absolutely—that's a popular combination!

My company is participating, do my teammates have to be co-workers?

No! You may have anyone on your team. The contest is great for families or friends to work together.

Do I need to have my weight verified?

Yes—twice: once at the beginning (anytime on or after the start date) and once at the end (within two weeks before, or on, the end date) of the program.

Where do I get my weight verified?

You have two options: (1) it's easy to get verified at home by making a private weight verification video following these instructions or (2) you can get your weight verified at by any fitness profession (e.g., your health club), doctor or as part of your normal WW weigh-in.  If you do not belong to WW or a health club, many health clubs are willing to help out; be sure to call ahead. Note: if you are a corporate participant, please stand by; we will automatically send you a list of weigh-in centers the week of the contest start date.

How do you calculate a team's percentage weight loss?

We take the average of each team member's weight loss percentage. To calculate your individual weight loss percentage, take the number of pounds you have lost divided by your starting weight.

Do you have any rules to prevent excessive, unhealthy weight loss?

Yes. In order to encourage healthy weight loss, we only count weight loss up to 16.6% per person. Any individual weight loss beyond 16.6% does not count for the challenge. So, the winning team is the one where each team member gets closest to the cap.  Note:  it is OKAY to lose more than 16.6% (you won't be disqualified), but the extra weight you lose above 16.6% will not count toward your team's weight loss for the challenge.

What if there's a tie?

Ties are rare because there are so many factors at play. In the unlikely event of a tie, the winner of the tie will be the team that earns the most aggregate votes in the six Mini-Challenges that take place every other week during the Team Challenge program. Each team will receive instructions by email for submitting entries in the Mini-Challenges. The criteria for voting on each Mini-Challenge is the same: voters are instructed to carefully review the entries and select the two entries that are the most likely to inspire the most people to lose weight and be healthy.

Is there any way to get a discount on my registration fee?

We offer a referral program where your entire team's participation will be free of charge if you invite your employer to join the contest, and at least two other teams sign up. Click here to invite your company to join. Alternatively, if your company is already participating in the contest, you may be eligible for a discount on registration because some companies choose to cover part of the cost for employees who participate—just like WW at Work. Ask your HR department if they are covering part of the cost for the HealthyWage program.

Can I participate if I am pregnant?

No. But you can sign up if you've recently had your baby, if your doctor says it's okay.

Can I participate if I am on weight loss pills or if I have had or am planning to have bariatric surgery?

Only with advanced doctor approval.

Do I have to live in the same city as my teammates?

No! You and your teammates can live in different parts of the country, and get weighed-in at different gyms and/or doctors.

Do I have to get a membership or a personal trainer at the gym where I weigh-in?

No. You are under no obligation to any health club weigh-in station. While we encourage you to support our sponsors and partners, the weigh-ins are free and without obligation.

Can I get a refund once I start the program?

HealthyWage will only issue refunds before the start-date of the challenge or in cases where medical issues or pregnancy prevent you from continuing the program.

Will others see my weight information?

No. No one else will see your actual weight (including your employer). Only your percentage weight loss will be visible to other users.


This program is voluntary and is being offered to Ryder System Inc. employees by HealthyWage. Ryder does not endorse the terms and conditions or the rules set forth on the HealthWage website. Ryder plays no role in the determination of the winners. Ryder does not offer an expressed or implied warranty of merchantability or any warranty for the items or services offered by HealthyWage. HealthyWage and Ryder do NOT exchange any personal information. The only information that Ryder will receive is non-identified aggregated contest participant results.

Featured In: