For fastest response: email us at email@example.com.
Gyms and HealthyWage members can call support at (888) 636-3832.
To see the rules for the Team Challenge go here.
Because it works and it's a lot of fun! Team weight loss is exciting and effective because it harnesses the power of positive peer pressure, the excitement of achieving goals with teammates, and the thrill of competition and big cash prizes.
The Team Challenge is a three-month weight loss challenge in which teams of five compete to win cash prizes. The winning team is the one that loses the greatest percentage of weight during the contest.
The registration fee is $25/month (or $75) if you're participating through a company. The registration fee allows you to compete for the cash prizes. Lose 10% of your weight six months after the challenge ends and you can receive a full reimbursement of your registration fee.
HealthyWage is committed to protecting the security of your personal information, including payment information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, and disclosure. All payment data is handled following rigorous Payment Card Industry (PCI) standards set by VISA, MasterCard, and American Express. We process payments via a highly reputable third-party payment processor and never store your sensitive payment information on our own system.
The Team Challenge is based on team support and motivation, which provides accountability and success. To make it lots of fun, each week, we provide you with tips and tricks to help you and your team stay on track.
Yes, it's a team-based weight loss challenge. If you don't have a team of five, don't worry—we will match you up with new friends when the contest starts (we make sure everyone is on a team).
No, this is an employee-only challenge
Yes, the deadline for registering is September 11th, 2020 the same deadline for getting your starting weight in.
A team can be changed within the first two weeks of the challenge. After two weeks, teams are locked and your team cannot be changed (exception: if you sign up later than two weeks into the challenge, your team will remain unlocked for a week).
If you still have an unverified member on your team a month after the start date you are stuck with him/her. So make sure you are aware of the status of your teammates by going to the teammate section on your dashboard and clicking the ‘i’ icon.
Yes—twice: once at the beginning of the challenge and once at the end
NOTE - Final weigh-in verifications must be measured by 11:50 PM CT on the last day of your challenge.
You have four options:
How to verify your weight: There are four ways to verify your weight:
We take the average of each team member's weight loss percentage, rounded to the nearest tenth (for example 5.1743% would be rounded to 5.2%). To calculate your individual weight loss percentage, take the number of pounds you have lost divided by your starting weight.
Yes. In order to encourage healthy weight loss, we only count weight loss up to 16.6% per person. Any individual weight loss beyond 16.59% does not count for the challenge. So, the winning team is the one where each team member gets closest to the cap. Note: it is OKAY to lose more than 16.6% (you won't be disqualified), but the extra weight you lose above 16.59% will not count toward your team's weight loss for the challenge.
Ribbons are a fun way to keep track of your effort and achievement, and research shows that you're more likely to lose weight if you divide your goals into bite-size mini-goals. The ribbons take this concept to another level by making the mini-goals social (people can see when you earn a ribbon) and fun. You can earn ribbons for taking certain actions and for achieving certain milestones throughout the challenge, as well as via team based achievements. For example, you will earn one weekly weigh-in ribbon for recording an unverified weight at least once per week (12:01am Sunday to 11:59pm Saturday (US Eastern Time)) on the site. Ribbons are not required, but they are important because (1) they improve your likelihood of success; and 2) in the event that you are tied with another team in the challenge, the tie will be broken based on which team has earned the most ribbons ("team aggregate ribbon count").
NOTE: Please notify HealthyWage immediately if you think you are missing a ribbon! You must notify HealthyWage within seven days from the date the ribbon should have been awarded; otherwise, the ribbon is forfeited.
In the event of a tie for weight loss percentage, we will break the tie by looking to the team aggregate ribbon count of each team -- most ribbons wins. In the case of a tie for team aggregate ribbon count, we will pool the relevant prizes and divide equally among the tied teams. For example, if two teams are tied for first, we will pool the first and second place prizes and divide the total between the two teams (and the next highest ranking team will get the third place prize). If four teams are tied, we will pool the first, second and third place prizes and divide the total between the four teams. No other teams will win any prizes. All determinations of winners will be managed by HealthyWage and are final – they cannot be appealed.
For the purposes of team aggregate ribbon counts, team ribbons will only count one time toward the team total, even though they are awarded to each individual on the team.
The team aggregate ribbon count for tie-breaker purposes is the sum of all teammates' "Individual Ribbons Won" plus "Team Ribbons Won." For example, a team of 5 may have 12 earned ribbons each, including one awarded for the 2% Team Weight Loss ribbon. Each individual on the team (5) will receive this team ribbon and it will count toward their personal ribbon totals, however only 1 ribbon will be counted in the team aggregate ribbon count (not 5). This team's ribbon total would be 11 personal ribbons x 5 teammates = 55, plus one team ribbon = 56. The team aggregate ribbon count for tie-breaker purposes can be found on the challenge leaderboard and under "Team Total Ribbons Won" on team profiles.
Cheerleaders are not eligible for ribbons and their ribbons do not count towards the teams total ribbon count.
No. But you can sign up if you've recently had your baby, if your doctor says it's okay.
Your challenge is suspended the minute you think you might be pregnant -- just let us know. You have 60 days after that to supply proof of pregnancy from your clinic/doctor. You may resume your challenge once you are cleared by your doctor to participate again.
You may not have bariatric surgery during or up to one year prior to the contest. Diet pills may be used only with advanced Doctor approval. Contact us at firstname.lastname@example.org to discuss this before signing up.
Part of our job is to prevent you from giving up, so you can't quit -- there are absolutely no cancellations or refunds. HealthyWage will suspend your challenge if you are pregnant.
No. No one else will see your actual weight (including your employer). Only your percentage weight loss will be visible to other users.