For fastest response: email us at firstname.lastname@example.org. Our general fax number is: (651) 964-3499.
To see the rules for the 30 Day Step Challenge, go here.
It's fun and effective! Getting moving as a team means you keep on track and encourage each other to reach your goals! Cash prizes for reaching achievable goals makes the challenge super fun. If your team achieves 300,000 steps in 30 days, you get an equal cut of the pot!
Healthywage has a "no-lose" guarantee: if more than 75% of participating teams are successful, HealthyWage guarantees all successful participants will receive at least their entry fee back.
Absolutely! The 30 Day Step Challenge is the best way to get active with your friends. Get moving together and make a few bucks at the same time! Plus, it's the more the merrier in the 30 Day Step Challenge: more teams means a bigger pot!
The 30 Day Step Challenge is all about teams striving to reach an average of 300,000 steps during a 30-day period. Each team puts money into the pot, and at the end of the challenge that money (less 25% administration fee and any uncollected fee installments) is split among all successful members of those teams! The bigger the challenge, the bigger the pot!
No! When registering, you have the option of paying in full or paying over the course of 3 monthly installments.
Smart Phone or Fitbit
For automatic syncing with HealthyWage, you need (1) a smart phone or a Fitbit tracking device, and (2) the free Fitbit app (this app uses your phone OR device to track steps). During HealthyWage registration, you will connect your app to HealthyWage for automatic syncing. It's easy...and fun.
We police cheating aggressively. If we determine that someone has cheated, they will be removed from the program immediately and not eligible for prizes.
That depends on how many people sign up. The more participants, the larger the pot!
The pot is split evenly between all teammates of winning teams regardless of team size. For example, if there are two winning teams and Team A has 9 teammates and Team B has 5 teammates, all 14 winners will split the pot evenly.
Yes, participation is open to everyone!
Unless otherwise stated, the 30 Day Step Challenge is available only to healthy people in the United States, Canada, Australia and the UK. Void where prohibited.
Yes, it's a team-based step challenge—we've found that having a team is a great way to stay motivated. You can have your family, friends or co-workers on your team. If you don't have a complete team, don't worry—we will match you up with new friends when the contest starts (we make sure everyone is on a team). If you'd prefer to compete on your own, you might want to check out HealthyWager, our personal game.
Ask them to visit the 30 Day Step Challenge sign up page, as promoted on posters and/or emails in your organization. They'll need to use this link to take part. After they register, they will then choose your team from a list.
Don't worry, we've got a guy for that! Our Chief Fun Officer will work with you to make sure you are on a complete team. Once you're signed up, email email@example.com and just ask for assistance. You will be matched with a team no later than 2 weeks into the challenge (but get stepping right from the start!).
You can, but you don't need to. Just let them know that they need to register online at the challenge sign up page. After they register, they will arrive at the page with a list of teams and will be able to choose your team from the list.
No, but the longer you wait after the contest starts, the less time you'll have to count your steps!
A team can be changed within the first two weeks of the challenge. After two weeks, teams are locked and your team can not be changed (exception: if you sign up later than two weeks into the challenge, your team will remain unlocked for a week).
Absolutely. You can participate in up to 10 challenges at once! So double-up, even triple-up to maximize your winnings!
STEP CHALLENGE SPECIFIC NOTE: Participants that join more than one concurrent step challenge use their daily step count for each challenge. Therefore, the daily goal is 10,000 steps per day regardless of if you are participating 1, 2, 3 or more step challenges at the same time.
No! You may have anyone on your team. The contest is great for families or friends to work together.
If you have trouble syncing please visit the Fitbit support pages to troubleshoot.
We take the average of each teams steps. We add up the total steps by each member of the team and then divide by the number of teammates to get your teams average step count.
If someone on your team doesn't sync their device, that's okay—we will count their steps as 0 for purposes of computing your team's average step count. You can still average 300,000 steps if the rest of the team steps up its game (get it?!).
The green, yellow and red challenge success indicators let you know how on-track you are to hitting the 300,000 step average! We calculate how many steps you have taken and how many steps you need to hit 300,000 to see if your team is on track to winning. If you have a green dot - you are totally on track. If you have a yellow dot - you are not too far off track but you need to step up your game. If you have a red dot - you need to get to steppin’ because your team is counting on you!
Your company may provide a discount on registration; some companies choose to cover part of the cost for employees who participate, just like Weight Watchers at Work. Ask your HR department if they are covering part of the cost for the HealthyWage program.
No. But you can sign up if you've recently had your baby, if your doctor says it's okay.
No. Only individuals over the age of 18 are allowed to participate.
Only with advanced doctor approval. Contact us to discuss this before signing up.
No! You and your teammates can live in different parts of the country or even the world! You can get weighed-in at different gyms and/or doctors.
HealthyWage is committed to protecting the security of your personal information, including payment information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, and disclosure. For example, all participant data is collected and transmitted over secured connections using 256-bit encryption. All pages on the HealthyWage website are served over TLS. All payment data is handled following rigorous Payment Card Industry (PCI) standards set by VISA, MasterCard, and American Express. We process payments via a highly reputable third-party payment processor and never store your sensitive payment information on our own system.
HealthyWage will only issue refunds before the start date of the challenge or in cases where medical issues or pregnancy prevent you from continuing the program.
There are ways we can back-date your steps. Call or emails us to see how we can help you get your steps counted!