For fastest response: email us at email@example.com.
Gyms and HealthyWage members can call support at (888) 636-3832.
Our general fax number is: (651) 964-3499.
To see the rules for the Jackpot Challenge, go here.
It works—and it's a lot of fun! Losing weight as a team means you keep on-track and encourage each other to reach your weight loss goals! There’s also the excitement of cash prizes for reaching achievable goals. If your team achieves 6% weight loss, you get an equal cut of the pot! Not to mention the health benefits! Participants in HealthyWage's contests have lost hundreds of thousands of pounds in the last few years. Teams are forming now! You must be associated with a participating employer.
Sorry! The Kastle Systems jackpot is for employees only!
The Jackpot is all about teams striving to lose 6% of their body weight. Each team puts money into the pot, and at the end of the challenge that money (less 25% administration fee and any uncollected fee installments) is split among all successful members of those teams! The bigger the challenge, the bigger the pot!
The company who has organized your Challenge has set the dates—please check the promotional email or poster, or the Challenge’s page on our website.
The entrance fee varies from employer to employer; the ordinary employee fee is $20/month for three months (or $60 all at once) for each member of your team. The entrance fee is used to fund the cash prize pot – the more players, the larger the prizes available!
HealthyWage is available to residents of the United States, United Kingdom, Canada, Mexico & throughout Latin America, Australia, and most of Europe and Asia. If you are participating through an employer, such as Halliburton, you are generally allowed to participate regardless of your location in the world. Unless you are participating through your employer, you may not participate if you are a resident of North Korea, Iran, Syria, Iraq, Saudi Arabia, Burma, Yemen, Afghanistan, Libya, Sudan and others.
The Jackpot Challenge is based on team support and motivation, which provides accountability and success. To make it lots of fun, each week, we provide you with tips and tricks to help you and your team stay on track. We also have fun games every few weeks!
Yes, it's a team-based weight loss challenge—we've found that having a team is a great way to stay motivated. You can have your family, friends or co-workers on your team. If you don't have a complete team, don't worry—we will match you up with new friends when the contest starts (we make sure everyone is on a team).
Ask them to visit the Jackpot sign up page, as promoted on posters and/or emails in your organization. They'll need to use this link to take part. After they register, they will then choose your team from a list.
No, but the longer you wait after the contest starts, the less time you'll have to lose weight!
Absolutely—that's a popular combination!
Yes, the Kastle Systems Jackpot is for employees only.
We want to keep the Jackpot fair! We ask you to weigh in either by video or with a 3rd party verifier just twice: once at the beginning (anytime on or after the start date) and once at the end (within two weeks before, or on, the end date) of the program.
You have three options:
We take the average of each team member's weight loss percentage. To calculate your individual weight loss percentage, take the number of pounds you have lost divided by your starting weight.
If someone on your team doesn't get a weigh-out, that's okay—we will count their weight loss as 0% for purposes of computing your team's average weight loss. But note that all members must get an initial weigh-in.
Yes. In order to encourage healthy weight loss, we only count weight loss up to 16.6% per person. Any individual weight loss beyond 16.6% does not count for the challenge. So, the winning team is the one where each team member gets closest to the cap. Note: it is OKAY to lose more than 16.6% (you won't be disqualified), but any extra weight you lose above 16.6% will not be counted toward your team's weight loss average for the challenge.
Ribbons are a fun way to keep track of your effort and achievement, and research shows that you're more likely to lose weight if you divide your goals into bite-size mini-goals. The ribbons take this concept to another level by making the mini-goals social (people can see when you earn a ribbon) and fun. You can earn ribbons for taking certain actions and for achieving certain milestones throughout the challenge. Ribbons are not required, but they are important because they improve your odds of success.
Your company may provide a discount on registration; some companies choose to cover part of the cost for employees who participate, just like Weight Watchers at Work. Ask your HR department if they are covering part of the cost for the HealthyWage program.
No. But you can sign up if you've recently had your baby, if your doctor says it's okay.
Only with advanced doctor approval. Contact us to discuss this before signing up.
No! You and your teammates can live in different parts of the country or even the world! You can get weighed-in at different gyms and/or doctors.
No. You are under no obligation to any health club weigh-in station. While we encourage you to support our sponsors and partners, the weigh-ins are free and without obligation.
HealthyWage is committed to protecting the security of your personal information, including payment information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, and disclosure. For example, all participant data is collected and transmitted over secured connections using 256-bit encryption. All pages on the HealthyWage website are served over SSL. All payment data is handled following rigorous Payment Card Industry (PCI) standards set by VISA, MasterCard, and American Express. We process payments via a highly reputable third-party payment processor and never store your sensitive payment information on our own system.
HealthyWage will only issue refunds before the start date of the challenge or in cases where medical issues or pregnancy prevent you from continuing the program.
No. No one else will see your actual weight (not even your employer). Only your percentage weight loss will be visible to other users.