For fastest response: email us at firstname.lastname@example.org.
Gyms and HealthyWage members can call support at (888) 636-3832.
Our general fax number is: (651) 964-3499.
To see the rules for the Maintain Don't Gain Challenge, go here.
Maintaining your weight with a team is fun and effective! Being accountable to a team helps keep you on track, and cash prizes make things exciting. If each member of your team maintains his/her weight (no more than 2% weight gain) or loses weight, you get an equal cut of the pot! Participants in HealthyWage's challenges have lost hundreds of thousands of pounds in the last few years, now we're taking it to the next level with a maintenance challenge! Teams are forming now!
Absolutely! Taking the challenge with family and friends brings you real life support -- the more the merrier. Just invite tell your friends the name of your company so they know which challenge to enter.
Maintain Don't Gain is all about teammates striving to maintain their body weight (no more than 2% weight gain) or to lose weight through the hectic holiday season. Each team puts money into the pot, and at the end of the challenge that money (less 25% administration fee and any uncollected fee installments) is split among all members of the winning teams! The bigger the challenge, the bigger the pot!
The pot is split evenly between all teammates of winning teams regardless of team size. For example, if there are two winning teams and Team A has 9 teammates and Team B has 5 teammates, all 14 winners will split the pot evenly.
HealthyWage has a"No-Lose" Guarantee: if more than 75% of participating teams are successful, HealthyWage guarantees all successful participants will receive at least their entry fee back.
The company who has organized your challenge has set the dates—please check the promotional email or poster, or the challenge’s page on our website.
The entrance fee varies from employer to employer; the ordinary employee fee is $30/month for two months (or $60 all at once) for each member of your team. The entrance fee is used to fund the cash prize pot – the more players, the larger the pot!
If you selected to pay in installments (as opposed to one single payment), your account will be charged every 30 days. Please note payments are processed exactly 30 days apart and will not occur on the same date of each month.
If you are invited by a friend or family member who is taking part in the Maintain Don't Gain Challenge, you are more than welcome to join in! Just ask your friend for the special link to the particular challenge.
If you don't know anyone taking part, you could either suggest the challenge to your employer or take part in one of our many other health and weight loss challenges.
HealthyWage is available to residents of the United States, United Kingdom, Canada, Mexico & throughout Latin America, Australia, and most of Europe and Asia. If you are participating through an employer, such as Halliburton, you are generally allowed to participate regardless of your location in the world. Unless you are participating through your employer, you may not participate if you are a resident of North Korea, Iran, Syria, Iraq, Saudi Arabia, Burma, Yemen, Afghanistan, Libya, Sudan and others.
The Maintain Don't Gain Challenge is based on team support and motivation, which provides accountability and success. To make it lots of fun, each week, we provide you with a weekly stats update makes sure you always know where you stand!
Yes, it's a team-based challenge—we've found that having a team is a great way to stay motivated. You can have your family, friends or co-workers on your team. If you don't have a complete team, don't worry—we will match you up with new friends when the contest starts (we make sure everyone is on a team).
If you'd prefer to compete on your own, you might want to check out HealthyWager, our personal challenge.
Don't worry, we've got someone for that! Our Chief Fun Officer will work with you to make sure you are on a complete team. Once you're signed up, email email@example.com and just ask for assistance. You will be matched with a team no later than 1 week into the challenge (but get your weight verified ASAP!).
Ask them to visit the challenge sign up page, as promoted on posters and/or emails in your organization. They'll need to use this link to take part. After they register, they will then choose your team from a list.
You can, but you don't need to. Just let them know that they need to register online at the challenge sign up page. After they register, they will arrive at the page with a list of teams and will be able to choose your team from the list.
Yes! You have one week after the challenge starts to register and verify your weight.
A team can be changed within the first week of the challenge. After one week, team’s are locked and your team can no longer be changed. The exact cut-off date will be in the ‘Dates and Deadlines’ section of your dashboard.
Absolutely. You can participate in up to 10 challenges at the same time! So double-up, even triple-up to maximize your winnings for the same weight loss!
No! You may have anyone on your team. The contest is great for families or friends to work together.
Yes—twice: once at the beginning of the challenge (anytime on or after the start date) and once at the end (within two weeks before, or on, the end date).
NOTE - Final weigh-in verifications must be measured by 11:50 PM PT on the last day of your challenge.
It's super easy -- you have two options:
We take each team member's starting weight and divide it by their ending weight. As long as each team member’s weight change is no more than a 2% gain (-2%) over their starting weight, the team has succeeded! For example, if your starting weight is 200 and your ending weight is 202, your percent weight change is a one percent gain (-1%), which would be a winning weight. Your team wins if all members of a team achieve this goal and/or lose weight.
If you still have an unverified member on your team a week after the start date you are stuck with them and your team will become ineligible for the cash prize. So make sure you are aware of the status of your teammates by going to the teammate section on your dashboard and clicking the ‘i’ icon.
If someone on your team doesn't get a weigh-out, your team will become ineligible for the cash prize. Make sure you are aware of the status of your teammates by going to the teammate section on your dashboard and clicking the 'i' icon.
While some of our challenges are offered by participating employers, the challenges are associated with HealthyWage, therefore your employment status will have no impact on your eligibility in a challenge.
Your company may provide a discount on registration; some companies choose to cover part of the cost for employees who participate, just like WW at Work. Ask your HR department if they are covering part of the cost for the HealthyWage program.
No. But you can sign up if you've recently had your baby, if your doctor says it's okay.
You may not participate if you have had or are planning to have bariatric surgery within one year of your challenge start date. If you are on weight loss pills, you may participate only with advanced doctor approval, and you must contact us to discuss this before signing up.
No! You and your teammates can live in different parts of the country or even the world! You can get weighed-in at different gyms and/or doctors.
No. You are under no obligation to any health club weigh-in station. While we encourage you to support our sponsors and partners, the weigh-ins are free and without obligation.
HealthyWage is committed to protecting the security of your personal information, including payment information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, and disclosure. For example, all participant data is collected and transmitted over secured connections using 256-bit encryption. All pages on the HealthyWage website are served over SSL. All payment data is handled following rigorous Payment Card Industry (PCI) standards set by VISA, MasterCard, and American Express. We process payments via a highly reputable third-party payment processor and never store your sensitive payment information on our own system.
No. HealthyWage will only issue refunds before the start date of the challenge or in case of pregnancy.
No. No one else will see your actual weight (not even your employer). Only your percentage weight change will be visible to other users.
HealthyWage pays you via check or Paypal (your choice). You get paid in as little as 12 hours after you win, but the review process can take longer (occasionally more than a week if our referees determine your case requires additional investigation).
There is a processing fee for a paper check of $7.00. If you choose Paypal, Paypal will charge a fee of 2.9% + .30 cents, except in special circumstances when HealthyWage pays the fee (e.g., Team Challenge Reimbursement Prize).