The Matchup FAQ
Contact us:
For fastest response: email us at info@healthywage.com.
Gyms and HealthyWage members can call support at (888) 636-3832.
Our general fax number is: (651) 964-3499.
When does the next Matchup start?
Click here for a complete list of dates, details & winners.
Why should I join?
Because it works! Team weight loss is fun and effective because it harnesses the power of positive peer pressure, the excitement of achieving goals with teammates, and the thrill of competition and big cash prizes. Participants in the contests have lost hundreds of thousands of pounds in the last two years. Teams forming now!
How does it work?
The Matchup is a three-month weight loss challenge in which teams of five compete to win $18,000 in cash prizes (first prize is $10,000; second place is $5,000; third place is $3,000). The winning team is the one that loses the greatest percentage of weight during the contest.
How much does it cost?
The entrance fee is $20/month for three months (or $60) for each member of your team. The $60 per person fee allows you to compete for the $18,000 in cash prizes. You'll also qualify for $100 cash if you get to a healthy weight after 12 months in our BMI Challenge. During the Matchup, you can win hundreds of dollars in additional prizes in our fun weekly contests.
Can I participate if my company is not involved?
Yes! The Matchup is open is open to everyone! Sign up now! If your employer is not involved, make sure to select "independent" when asked the name of your company during registration.
How do you help me stay on track during the twelve week contest?
The Matchup is based on team support and motivation, which provides accountability and success. To make it lots of fun, each week, we provide you with tips and tricks to help you and your team stay on track. We also have a weekly challenge with prizes for the winning teams!
Do I need a team of five?
Yes, it's a team-based weight loss challenge. You can have your family, friends or co-workers on your team. If you don't have a team of five, don't worry---we will match you up with new friends when the contest starts (we make sure everyone is on a team).
I formed a team; how do my friends and family join my team?
Ask them to visit the Matchup. After they register, they will choose your team from a list.
Do I need to send my friends and family an invitation through your website?
No. Just let them know that they need to register online at the Matchup. After they register, they will arrive at the page with a list of teams and will be able to choose your team from the list.
Is there a deadline for registering, adding teammates and weighing-in at the beginning of the contest?
No, but the longer you wait after the contest starts, the less time you'll have to lose weight!
Can I participate in the 10% Challenge or BMI Challenge at the same time as the Matchup?
Absolutely. You can participate in one, two or all three programs at the same time.
My company is participating, do my teammates have to be co-workers?
No! You may have anyone on your team. The contest is great for families or friends to work together.
Do I need to have my weight verified?
Yes---twice: once at the beginning (anytime on or after the start date) and once at the end (within two weeks before, or on, the end date) of the program.
Where do I get my weight verified?
You can get your weight verified at your health club, doctor or Weight Watchers meeting. If you do not belong to a health club or Weight Watchers, click here to arrange a visit at one of our health club partners---the weigh-ins are free and do not require that you become a member of the club. Note: if you are a corporate participant, please stand by---we will automatically send you a list of weigh-in centers the week of the contest start date.
How do you calculate a team's percentage weight loss?
We take the average of each team member's weight loss percentage. To calculate your individual weight loss percentage, take the number of pounds you have lost divided by your starting weight.
Do you have any rules to prevent excessive, unhealthy weight loss?
Yes. In order to encourage healthy weight loss, we only count weight loss up to 16.6% per person. Any individual weight loss beyond 16.6% does not count for the contest. So, the winning team is the one where each team member gets closest to the cap.
What if there's a tie?
Ties are rare because there are so many factors at play. In the unlikely event of a tie, the winner of the tie will be the team that earns the most aggregate votes in the six Mini-Challenges that take place every other week during the Matchup program. Each team will receive instructions by email and on the Matchup team page for submitting entries in the Mini-Challenges. The criteria for voting on each Mini-Challenge is the same: voters are instructed to carefully review the entries and select the two entries that are the most likely to inspire the most people to lose weight and be healthy.
Is there any way to get a discount on my registration fee?
We offer a referral program where your entire team's participation will be free of charge if you invite your employer to join the contest, and at least two other teams sign up. Click here to invite your company to join. Alternatively, if your company is already participating in the contest, you may be eligible for a discount on registration because some companies choose to cover part of the cost for employees who participate---just like Weight Watchers at Work. Ask your HR department if they are covering part of the cost for the HealthyWage program.
Can I participate if I am pregnant?
No. But you can sign up if you've recently had your baby, if your doctor says it's okay.
Can I participate if I am on weight loss pills or if I have had or am planning to have bariatric surgery?
Only with advanced doctor approval.
Do I have to live in the same city as my teammates?
No! You and your teammates can live in different parts of the country, and get weighed-in at different gyms and/or doctors.
Do I have to get a membership or a personal trainer at the gym where I weigh-in? No. You are under no obligation to any health club weigh-in station. While we encourage you to support our sponsors and partners, the weigh-ins are free and without obligation.
For fastest response: email us at info@healthywage.com.
Gyms and HealthyWage members can call support at (888) 636-3832.
Our general fax number is: (651) 964-3499.
When does the next Matchup start?
Click here for a complete list of dates, details & winners.
Why should I join?
Because it works! Team weight loss is fun and effective because it harnesses the power of positive peer pressure, the excitement of achieving goals with teammates, and the thrill of competition and big cash prizes. Participants in the contests have lost hundreds of thousands of pounds in the last two years. Teams forming now!
How does it work?
The Matchup is a three-month weight loss challenge in which teams of five compete to win $18,000 in cash prizes (first prize is $10,000; second place is $5,000; third place is $3,000). The winning team is the one that loses the greatest percentage of weight during the contest.
How much does it cost?
The entrance fee is $20/month for three months (or $60) for each member of your team. The $60 per person fee allows you to compete for the $18,000 in cash prizes. You'll also qualify for $100 cash if you get to a healthy weight after 12 months in our BMI Challenge. During the Matchup, you can win hundreds of dollars in additional prizes in our fun weekly contests.
Can I participate if my company is not involved?
Yes! The Matchup is open is open to everyone! Sign up now! If your employer is not involved, make sure to select "independent" when asked the name of your company during registration.
How do you help me stay on track during the twelve week contest?
The Matchup is based on team support and motivation, which provides accountability and success. To make it lots of fun, each week, we provide you with tips and tricks to help you and your team stay on track. We also have a weekly challenge with prizes for the winning teams!
Do I need a team of five?
Yes, it's a team-based weight loss challenge. You can have your family, friends or co-workers on your team. If you don't have a team of five, don't worry---we will match you up with new friends when the contest starts (we make sure everyone is on a team).
I formed a team; how do my friends and family join my team?
Ask them to visit the Matchup. After they register, they will choose your team from a list.
Do I need to send my friends and family an invitation through your website?
No. Just let them know that they need to register online at the Matchup. After they register, they will arrive at the page with a list of teams and will be able to choose your team from the list.
Is there a deadline for registering, adding teammates and weighing-in at the beginning of the contest?
No, but the longer you wait after the contest starts, the less time you'll have to lose weight!
Can I participate in the 10% Challenge or BMI Challenge at the same time as the Matchup?
Absolutely. You can participate in one, two or all three programs at the same time.
My company is participating, do my teammates have to be co-workers?
No! You may have anyone on your team. The contest is great for families or friends to work together.
Do I need to have my weight verified?
Yes---twice: once at the beginning (anytime on or after the start date) and once at the end (within two weeks before, or on, the end date) of the program.
Where do I get my weight verified?
You can get your weight verified at your health club, doctor or Weight Watchers meeting. If you do not belong to a health club or Weight Watchers, click here to arrange a visit at one of our health club partners---the weigh-ins are free and do not require that you become a member of the club. Note: if you are a corporate participant, please stand by---we will automatically send you a list of weigh-in centers the week of the contest start date.
How do you calculate a team's percentage weight loss?
We take the average of each team member's weight loss percentage. To calculate your individual weight loss percentage, take the number of pounds you have lost divided by your starting weight.
Do you have any rules to prevent excessive, unhealthy weight loss?
Yes. In order to encourage healthy weight loss, we only count weight loss up to 16.6% per person. Any individual weight loss beyond 16.6% does not count for the contest. So, the winning team is the one where each team member gets closest to the cap.
What if there's a tie?
Ties are rare because there are so many factors at play. In the unlikely event of a tie, the winner of the tie will be the team that earns the most aggregate votes in the six Mini-Challenges that take place every other week during the Matchup program. Each team will receive instructions by email and on the Matchup team page for submitting entries in the Mini-Challenges. The criteria for voting on each Mini-Challenge is the same: voters are instructed to carefully review the entries and select the two entries that are the most likely to inspire the most people to lose weight and be healthy.
Is there any way to get a discount on my registration fee?
We offer a referral program where your entire team's participation will be free of charge if you invite your employer to join the contest, and at least two other teams sign up. Click here to invite your company to join. Alternatively, if your company is already participating in the contest, you may be eligible for a discount on registration because some companies choose to cover part of the cost for employees who participate---just like Weight Watchers at Work. Ask your HR department if they are covering part of the cost for the HealthyWage program.
Can I participate if I am pregnant?
No. But you can sign up if you've recently had your baby, if your doctor says it's okay.
Can I participate if I am on weight loss pills or if I have had or am planning to have bariatric surgery?
Only with advanced doctor approval.
Do I have to live in the same city as my teammates?
No! You and your teammates can live in different parts of the country, and get weighed-in at different gyms and/or doctors.
Do I have to get a membership or a personal trainer at the gym where I weigh-in? No. You are under no obligation to any health club weigh-in station. While we encourage you to support our sponsors and partners, the weigh-ins are free and without obligation.
